Note: As of November 2020, mypensionplan is now Your Pension Profile.
May 13, 2020
Changes are coming to how some of your pension documents are sent to you. We are increasing our green measures and reducing print documents!
The impacts on members vary, depending on how you currently receive your annual statement and, if you are a pensioner, how you receive your annual tax slips.
Information for mypensionplan members
Are you already signed-up for Go Green?
If you are already signed-up for Go Green, please be aware that you will no longer receive print versions of two types of pension documents:
- Member annual statements, called Pension Highlights, and
- Pensioner documents, the Pensioner Annual Statement and annual tax slips.
When any of these pension documents are ready for you, an email notification will be sent to the address you provided in mypensionplan™. The notification email you receive will come from the email address memberservices@pspp.ca. After receiving the notification, you will need to log in to your account to view and/or print your pension documents. The login button is at the top right corner of this website.
As part of Go Green, you will continue receiving email notifications from PSPP about the newsletter and other pension news.
Remember, PSPP will never ask you to share personal information over email. Personal information is only shared over Secure Mail when you are logged in to mypensionplan.
Would you like to sign up for Go Green and receive less paper mail?
With your mypensionplan account, you can sign up to Go Green and reduce the amount of paper you receive from PSPP. By selecting Go Green you will receive two types of electronic messages:
- PSPP news – Occasionally, you will receive notifications and emails about the PSPP newsletter, Plan news and other updates.
- Personal pension documents – You will receive notifications when your annual statement or tax slips are available online.
Once logged in, select “Go Green” by changing your preference in Address and Contact Information under the Personal tab.
If you are signed up for Go Green but want to continue receiving printed copies, you will have to unsubscribe. You can do this by logging in to mypensionplan using the link in the top right corner of this website and changing your preference in the Address and Contact Information section under the Personal tab.
Having trouble logging in to your mypensionplan account?
Here are a few helpful tips if you are having trouble logging in:
- Your login name may be the email address you provided at the time of registering for an account.
- If you need to reset, use the “I forgot my login name” or “I forgot my password” options on the login screen. It could take up to 30 minutes for the reset email and verification code to be sent to you. The verification code is only valid for 12 hours from the time it is sent.
- Contact the Member Services Centre if you need help logging in. Please have your 10-digital Member Identifier or Social Insurance Number (SIN) ready before calling.
Information about registering for mypensionplan
PSPP has an online portal for active members, deferred members and pensioners. You can read more information about the features and benefits of the portal and how to register.
To register, click on the login button at the top right corner of the website and then click on the register button near the bottom of the pop-up. You will be walked through the registration and verification process. Make sure you have your Social Insurance Number for the registration process.