To increase account security, members and pensioners will be required to set up multi-factor authentication (MFA) as part of Your Pension Profile (YPP). Members will no longer be able to verify their identity using security questions that might be guessed.
MFA is a security process that requires users to provide two or more verification factors before gaining access to an application, online account or other resource. This makes it harder for unauthorized users to access sensitive information even if your password or security questions have been compromised.
Remember that, when you log in to YPP – after entering your password – a verification code will be sent to your current email or phone number to allow you to complete the login process.