Public Service Pension Plan

PSPP is located at the Alberta Pensions Services office.

5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

PSPP Location

Contact Us

 

PSPP Member and Pension Inquiries

Phone: 1-877-453-1PSP (1777)
Fax: 780-421-1652
E-mail: memberservices@pspp.ca
This e-mail address is for general inquiries only, and any personal or pension information must be sent using the Secure Mailbox on mypensionplan.ca.

Mail:

PSPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

To find us in person:

PSPP pension benefits are administered by Alberta Pensions Services Corporation (APS) which provides member and retiree services on behalf of the Plan.

APS' offices are open from 8:15 a.m. to 4:00 p.m. (MST), Monday to Friday (excluding holidays). Designated visitor parking is available at the front of the building.

APS is located at:
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

To contact us from outside North America:

  • Enter your country's international calling/access code,
  • Then dial 1-800-661-81988 (local long distance dialing rules will apply).

International calling codes vary by country. Please confirm with your local telephone service provider before dialing.

 The international toll-free number is available from the following countries

 

Australia
Austria
Belarus
Belguim
China
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
Greece
Germany
Hong Kong
Greece
Germany
Hong Kong
Hungary
Ireland
Israel
Italy
Japan
Latvia
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Russia
Singapore
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
United Kingdom
Uruguay

 

To contact us in person:

If you would like to make an in-person appointment, please call us or book an appointment via mypensionplan.ca.

More ways to find us

Client Service Advocate

The Client Service Advocate ensures that APS delivers on its commitments to members and pensioners to provide excellent client service. If you disagree with an administrative decision made by APS that affects your pension plan status or benefit payments, you may request an administrative review by contacting the Client Service Advocate.

Phone: 1-888-643-1337
E-mail: clientadvocate@apsc.ca

 

 

 

Privacy Inquiries

If you have a concern about how your personal information is handled, contact our Privacy Advocate.

Phone: 780-391-3724
E-mail: privacy@apsc.ca

 

 

Employer Inquiries

If you are an employer who participates in PSPP, or would like to become one, you can contact our Employer Services representatives.

Phone: 1-877-391-EMPL (3675)
Fax: 780-415-9598
E-mail: employerservices@apsc.ca

Mail:
PSPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

 

Media Inquiries

All media inquiries should be directed to PSPP's administrator, APS, at mediacontact@pspp.ca.

 

 

 

 

Governance of the Plan

You can contact the PSP Board with inquiries regarding governance of the Plan. This includes:

  • Plan funding;
  • Plan investments;
  • Board decisions; and
  • Board documents.

 

E-mail: board@pspp.ca

Mail:
PSP Board
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9